FAQ

Questions we get sometimes.

Have additional questions? Email us at bigfeelingpvd@gmail.com

Where can I get Big Feeling ice cream?

We just opened an ice cream parlor! Woo!

After 5 years of doing pop-ups and pints, we finally made the jump to open a brick-and-mortar ice cream shop. Here, you’ll be able to enjoy scoops of ice cream, grab pints to go, and marvel at our candy-like lighting that a guy named Massimo made in Italy. Thanks, Massimo!

We also have pints for sale in the freezers at Stock Culinary Goods, Fox Point Grocers (both on Hope St. in Providence), as well as Ceremony Tea. The flavors will rotate weekly to keep things fun.

Want to see our pints available in other stores? Email us at bigfeelingpvd@gmail.com.

Do you have non-dairy options?

Of course! There will always be a non-dairy ice cream on our menu. Our proprietary vegan base uses coconut milk, rice, water, sugar, —and that’s about it. But you’d be hard-pressed to taste any of those elements indivudally. We love making sorbet, too. Truly an underrated treat that highlights fruits at their peak. Our sorbets will always be vegan and will always be made with in-season fruits.

$12 pints? The hell?

We understand that the price tag may be a bit higher than what you’re used to finding at the store. However, we here at Big Feeling are hell-bent on creating the best-possible product. That means stubbornly making each flavor from the ground up to ensure we’re doing right by the ingredients we’ve so carefully selected. Good ice cream takes time and care, and your generous support allows us to maintain that level of quality throughout the seasons. Oh, and we like to pay our team a fair wage—maximum possible, instead of minimum possible. We think it’s the right thing to do, and we hope this can one day become a standard in the industry. If these factors and price tags make purchasing our ice cream unattainable for you, feel free to email or message us—no judgment whatsoever.

What kinds of ingredients do you use?

Okay, nobody has ever really asked this question, but I’m using this FAQ format to give a lil’ spiel on the cool ingredients and companies we partner with. To start, I’ll say that the more you read about industrial farming, agriculture, and trade, the more likely you’ll feel a sense of despair at the state of it all. And exploitative labor practices and extractive economics are so commonly at the core of what we consume on the daily. That doesn’t fly with us.

For example, vanilla beans are most commonly grown in Madagascar—but the labor used to harvest these popular beans typically comes from illegal child labor. This is also the case with cacao farming, and don’t even get us started with sugar cane. Big yikes.

It’s these sad facts that led us to dig a little deeper into what we’re putting into our ice cream. And we’re glad we did. Our partners Laie Vanilla Company are a family-owned and operated farm in the big island of Hawaii growing some of the best vanilla beans we can find. Our chocolate comes from TCHO who have a beyond Fair Trade certification with a co-op of farmers around the globe. Our spices typically come from Burlap & Barrel, who have set the bar for excellence while maintaining a direct relationship with the people that harvest and dry each of the spices. You can really taste the difference!

Oh, and our fruit and berries will come from the state of Rhode Island and surrounding states during peak season, or through a network of partners across the country who share our views on fairness and sustainability. We will never use Driscoll’s berries for this very reason, but that’s for another day.

I have an allergy. Is it safe to eat your ice cream?

If we ever make a flavor with a common food allergen, it will always be displayed in big bold letters just above the “Add to Cart” button. We take food allergies very seriously and sanitize our equipment after each use. We are a tree-nut free biz (except coconuts) due to a family allergy, and only use peanut products as mix-ins that will never touch our machine. As always, reach out to us directly with any allergen concerns!

Why “Satisfaction Likely!”?

lol